The second-hand marketplace Members Share Frustration Over Size Changes
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
This online marketplace has altered its measurement guidelines for female and kids' apparel but did not contact all shoppers about the modification.
Digital Channels Reaction
Countless users and merchants are posting online saying Vinted listings now show an altered size classification than originally posted because of the remapping.
The company said the new system was more in line with comparable marketplaces.
It has advised users to check their listings and manually change the size where appropriate, causing user dissatisfaction.
Sizing System Updates
Previously, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was formerly size 12 but now shows as UK 16-18.
Shopper Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Manual Updates
A different user, based in Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.
Service Background
The platform boasts over 100 million members, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: earlier, Vinted reversed a change concerning shipment methods after backlash from users.
